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Release 0.3 of the system system has been delivered to live. The release note is available here. An excerpt from the User guide on Importing research groups via the API can be found here. The full user guide in pdf is available below. 

User support

Please visit Registering for the submission system for information about registration.

If you are experiencing problems when using the Submission system, please visit the Submission system FAQs and Known issues pages, which are updated regularly.

If you wish to contact user support you can either email [email protected] or call the user support help desk on 0117 905 7630.  The help desk operates Monday - Friday from 9.30am - 5.00pm.

If you have policy-related questions regarding your submissions, please contact [email protected].

Accessing the submission system

User accounts for your institution are managed by the submission system.  Your technical contact will have received an invitation to register.  Once they have registered they will be able to create further user accounts for your institution.  

If you require a login for the submission system please email your Institutional contact.

The production REF2021 Submission system can be accessed here:

There is a test submission system that is available for institutions to use. (Please contact user support if you'd like to register for the test version of the submission system.) 

The test submission system can be accessed here:

The draft user guide for the submission system can be accessed below.  Please be aware that the user guide is in draft.  Content relating to features of the Submission system that are not currently available in the live system is not yet formally signed off and is therefore subject to change.

REF 2021 User Guide 1st August 2019

REF 2021 User Guide 1st August 2019 (2.3 MB)